Refund policy

We appreciate your business! Please review our Return & Refund policy below to understand the process and conditions.

Returns and Exchanges

Due to products being made to order, we don't accept returns or exchanges for size/color preferences. However, if you receive a damaged or defective item, you can request a replacement or refund within 30 days of delivery. Photographic proof may be required.

To initiate a return for damaged or defective items:

1. Contact Our Team: Email us with your order number, description of the issue, and photos of the damaged/defective item.
2. Receive Instructions: We'll review your claim and provide guidance on next steps.
3. Return Process: If approved, we'll provide instructions for returning the item or may simply process a replacement/refund depending on the situation.

Please be aware that orders over $100 that are returned will incur a 25% restocking fee.

Non-Returnable Items

The following items cannot be returned or exchanged:

• All over print products (marked as all over print in the name)
• Oversized button ups
• Mugs and cups
• Stickers
• Beanies and hats
• Cross-body bags
• Holiday designs
• Collaborations and fundraiser items

Refund Timeline

After reviewing your claim and any required photos, we'll email you to confirm approval or rejection of your refund/replacement request. Approved refunds will be processed and credited to your original payment method within 5 business days.

Cancellations or Modifications

Orders can only be cancelled or modified within 30 minutes of placement.